Practice Development Counsel

ARTICLES AVAILABLE BY REQUEST

"Influence: Working Through Other People To Achieve Goals", The Lawyers Competitive Edge (Thomson/West), August 2004
"The Power of Clarity on Expectations", AccountingWeb, November 29, 2004
"Dare to Rock the Boat: Navigating the whitewater of internal politics,", Legal Times, October 27, 2003
"Valuing Skills People Didn't Go to School to Learn", Strategies: The Journal of Legal Marketing, (On Edge column), October, 2003
"What Recruits Want to Know", AccountingWEB,October 1, 2003
"Changing Attitudes on Firm Flexibility", AccountingWEB, September 22, 2003
"How to Change Unwritten Rules", The Lawyers Competitive Edge, (West Group), September, 2003
"Coaching the Coach to Boost Business Development Results", The Lawyers Competitive Edge, (West Group), June, 2003

"Changing Attitudes on Firm Flexibility", New Jersey Law Journal, June 23, 2003
"Twenty-First Century Leadership: People First", LJA Le Magazine (Paris), June , 2003
"Changing Views on Flex-Time" New York Lawyer.com and New York Law Journal, June 20, 2003
http://www.nylawyer.com/news/03/06/062003e.html
"The Business Case for Building Flexibility: For Senior Professionals", Law Practice Management (ABA), April 2003. Click here to view article:
http://www.lawpractice.org/magazine/articles/v29is3an8.shtml

"Beware: The Temptations of Short-Term Thinking", Law Firm Partnership & Benefits Report, February, 2003

"Making the Transition: Understand the Stressful Changes that Come with this Job", New Partners, A Special Report, Legal Times, February 3, 2003
"Twenty-First Century Leadership: People First", Strategies, the Journal of Legal Marketing, January, 2003
"Changing Attitudes on Firm Flexibility", New Jersey Law Journal, June 23, 2003
"When Firms Merge: Too Little Attention is paid to Indiv idual Expectations",
The New York Law Journal, December, 2002
"Coaching Your Coaches to Boost Business Development Results", Of Counsel, December 2002
"The Management Bargain", NALP (National Association of Law Placement) Bulletin, December 2002
"When Firms Merge: Too Little Attention is paid to Indiv idual Expectations",
The New York Law Journal, December, 2002
"Coaching Your Coaches to Boost Business Development Results", Of Counsel, December 2002
"The Management Bargain", NALP (National Association of Law Placement) Bulletin, December 2002
Phyllis was selected for the Board of Editors, "Smart Pros" e-newsletter of Accounting Web
"Aligning Law Firm Culture With the Needs of the Times", Law Firm Partnership & Benefits Report, August 2002
"Managing Flexibility: Tools, Models, and Dialogue", Of Counsel, July 2002
"Taking On a Lateral Hire: What Firms Need To Do", Lawyers Weekly (Australia), May 24, 2002
"Six Ways to Become the Flexible Law Firm of the Future", Law Office Management & Administration Report, March 2002
"Aligning Law Firm Culture With the Needs of the Times", Law Firm Partnership & Benefits Report, August 2002
"Everything's Personal", Legal Management, January/February, 2002
"Take Responsibility: Implementing Personal Marketing Plans", Nashville Bar Association, Young Lawyers Division Newsletter, Winter 2002
"Learn to Respect Emotion: Seven Central Uses of Emotions in Business", Law Practice Quarterly (ABA), February, 2002
"The Flexible Firm: Win-Win Policies for Uncertain Times", Law Practice Management (ABA), January/February, 2002
"For Better or for Worse: Seven Hard Lessons for the Uncertain New Year", Of Counsel, January, 2002
"Flexible Firms Survive in Uncertain Times" Law Firm Partnership & Benefits Report, January 2002
"Everything's Personal", Legal Management, January/February, 2002
"Take Responsibility: Implementing Personal Marketing Plans", Nashville Bar Association, Young Lawyers Division Newsletter, Winter 2002
"Learn to Respect Emotion: Seven Central Uses of Emotions in Business", Law Practice Quarterly (ABA), February, 2002
"The Flexible Firm: Win-Win Policies for Uncertain Times", Law Practice Management (ABA), January/February, 2002
"For Better or for Worse: Seven Hard Lessons for the Uncertain New Year", Of Counsel, January, 2002
"Flexible Firms Survive in Uncertain Times" Law Firm Partnership & Benefits Report, January 2002
Phyllis was selected for the Board of Editors, "Smart Pros" e-newsletter of Accounting Web
"Resolving Intergenerational Tensions in the Workplace", The Lawyers Competitive Edge (West Group), December, 2001
"The Management Bargain", Law Practice Quarterly (ABA), December, 2001
"Seven Hard Lessons for Law Firm Management", Law Office Management & Adminstrative Report (LOMAR), December, 2001
"How Well Do You Know Your Clients", The Legal Intelligencer, October 8, 2001
"Sports Team Models for Law Firm Management", The Lawyers Competitive Edge (West Group), September, 2001

"Resolving Intergenerational Tensions in the Workplace", The Lawyers Competitive Edge (West Group), December, 2001
"The Management Bargain", Law Practice Quarterly (ABA), December, 2001
"Seven Hard Lessons for Law Firm Management", Law Office Management & Adminstrative Report (LOMAR), December, 2001
"How Well Do You Know Your Clients", The Legal Intelligencer, October 8, 2001
"Sports Team Models for Law Firm Management", The Lawyers Competitive Edge (West Group), September, 2001
"Resolving Intergenerational Tension in the Professional Service Workplace", Of Counsel, August, 2001
"Associate Salary Shock: Increasing Retention and Productivity", The New York Law Journal, August 14, 2001
"Recruits and Recruiters Need to Listen to Each Other", The Legal Intelligencer, August 6, 2001
"How Firms Can Find, and Keep, Clients", The New York Law Journal, June 5, 2001

"The Flexible Firm: A Win-Win in Uncertain Times", The Legal Intelligencer, September 19, 2001
"Being Flexible Is Essential In Uncertain Times", The New York Law Journal, September 18, 2001
"Winning Ways: Crafting Proposals to Land New Clients", The New York Law Journal, July 10, 2001
"The Freelance Mentality: Making it Work for Your Firm", Law Practice Quarterly (ABA), June, 2001
"Take A Marketing Approach To Recruiting", (ABA) Law Practice Management, April, 2001
"Game Plans: Sports Models Offer Fresh Ideas", The New York Law Journal, March 6, 2001
"Creating Coalitions for Marketing and Recruiting", Strategies: The Journal of Legal Marketing (LMA), March, 2001
"Avoid the Dangers of Lack of Diversity", Law Firm Partnership & Benefits Report, February 2001
"Internal Marketing Often Overlooked: Improve Communication to Increase Success", The Legal Intelligencer, February 5, 2001
Phyllis was quoted in the February 2001 issue of New York Lawyer on work/lifestyle choice
"What New Partners Need To Know", The Lawyers Competitive Edge (West Group), January, 2001
"Keeping Customers: The Best Defense May Be a Strong Offense", The New York Law Journal, January 23, 2001
"Learning How to Change Unwritten Firm Rules", The Legal Intelligencer, January 8, 2001
"Valued Advisers: Grasping the Keys to High Quality Service", The New York Law Journal, November 14, 2000
"Keeping Customers: The Best Defense May Be a Strong Offense", The New York Law Journal, January 23, 2001
"Enough Excuses: Fostering Partner Involvement in Marketing", The New York Law Journal, December 26, 2000
"Taking Responsibility: Implementing Personal Marketing Plans", Pro2Net.com/legal, November 20, 2000
"Valued Advisers: Grasping the Keys to High Quality Service", The New York Law Journal, November 14, 2000
"Managing for Retention and Productivity: Part Two", Pro2Net.com/legal, October 20, 2000
"Client Relations: Keeping the Customer Involved and Happy", The New York Law Journal, October 10, 2000
"Managing for Retention and Productivity: Part One", Pro2Net.com/legal, September 20, 2000
"Using Focus Groups to Improve Service Delivery and Client Satisfaction", The Lawyers Competitive Edge, September, 2000
"Managing Meetings: Planning to Accomplish Specific Goals Pays Off", The New York Law Journal, September 12, 2000
"Helping New Partners Deal With Their Change in Status", Law Firm Partnership & Benefits Report, September 2000
"Knowing What You Have, Knowing What You Want", Pro2Net.com, August 16, 2000
"Events Planning: Assuring That Your Retreat Moves Forward", The New York Law Journal, August 8, 2000.
"Integrating a New Practice Into Your Law Firm: A Brief Guide to the Necessary Steps", Law Firm Partnership & Benefits Report, July, 2000
"Improving Retention of Attorneys - Making the 'Freelance Mentality' Work for You", The Legal Intelligencer, July 17, 2000
"MDPs: Everything Old Is 'News' Again", Pro2Net.com, July 14, 2000
"Growth Strategies: How to Succeed in Strategic Alliances", The New York Law Journal, July 11, 2000
"Inspiring Loyalty Among Lawyers - 'Freelance Mentality' A Growing Challenge", The Legal Intelligencer, July 10, 2000
"Building Consensus: Strike a Balance for Differing Views and Styles", The New York Law Journal, June 13, 2000
"Giving Attorneys What They Want", The Legal Intelligencer, June 5, 2000
"Market and Recruit: Create Internal Coalitions and Everyone Wins", The New York Law Journal, May 16, 2000
"Client Relations: Lawyers as Consultants and Filling a Sales Role", The New York Law Journal, April, 2000
"Turn That Freelance Spirit Into a Workplace Advantage", The New York Law Journal, March, 2000
"Practice Development: How Well Do You Know Your Clients?", The New York Law Journal, February, 2000
"Attracting Talent", The New York Law Journal, January, 2000
"Internal Marketing: Mergers Must Be Sold In-House and to Clients", The New York Law Journal, December, 1999
"Mentoring and Networking Converge", The Legal Intelligencer,
November 1, 1999
"Think Differently: What Law Firms Can Learn from Accounting Firms", New York Law Journal, November, 1999
"Diversification: Competitive Defense and Business Opportunity", Strategies: The Journal of Legal Marketing, October, 1999
"Innovative Perks to Retain Talent", The New York Law Journal, October, 1999
"Progressive Levels of Associate Marketing", Law Practice Management, September, 1999
"The Benefits of Fostering Firm Loyalty", New York Law Journal, August 31, 1999
"Recruiting and Marketing in Sync", The Legal Intelligencer, August 30, 1999
"Making It As a Midsize Firm", Marketing for Lawyers, July, 1999
"How to Change Unwritten Rules", New York Law Journal, May 25, 1999
Our Next Generation program for Baer Marks & Upham was written up by the New York Law Journal, January 19, 1999 and the National Law Journal, January 18, 1999

Please contact Practice Development Counsel for copies of articles