with the prospective clients they are pursuing;

with the clients they have;

among their firm colleagues; and

between firm management and groups of professionals and managers within the firm.

Training - combined with marketing strategy and support
* on business development at various levels (marketing, consultative and professional selling)
* for "the next generation" of professional service providers and rainmakers
* on client relationship management
* on leadership and management of groups
* on facilitation skills
* for new partners, shareholders and managers

Coaching
* for specific business development opportunities
* for managing work expectations
* for practice group leaders
* for members of management
* for people who have to coach others in-house
* for collaboration between inside and outside counsel
* for individuals and teams establishing flexible work arrangements
* on capitalizing on personal styles to succeed

Workplace mediation and conflict resolution; consensus building
* for surfacing conflicts that interfere with productivity and resolving them to make the group stronger
* for improving management's and professionals' understanding of each other's expectations and of issues needing solutions in order to achieve financial objectives, professional growth, higher motivation and morale.


AREAS OF SPECIAL EXPERTISE

Marketing and Business Development Consulting

Age Diversity

Organizational Culture and Effectiveness Consulting and Coaching

Business Development Coaching (for firms, teams, individuals)

Workplace Conflict Resolution

Behavioral Styles Analysis and Coaching

Navigating Internal Politics

The Flexible Firm ™ - Implementing flexibility


SPECIAL SERVICES AND PROGRAMS

Use of assessment tools for improving communication, relationship building, sales, management, leadership, managing work expectations. Distributor of many assessment and training tools. Training and Coaching Tools

Program packages: The Flexible Firm; Personal (Behavioral) Styles; Collaborative Culture; Get A Seat at the Table; Building Influence; Small Firm Coaching

Workshops on: *Next Generation, Next Destination* (Transitioning Planning), Personal Style; Build Your Influence Quotient (IQ); Effective Coaching Skills, Managing Work Expectations; Bridging the Multi-Generational Divides