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Improving Relations Among the Generations in the Workplace
On iTunes–Smashing the Plateau podcast
"Would you like your team to be included in my book? If you are a part of a multigenerational team at work and you and a colleague of another generation are willing to be interviewed on the value of cross-generational conversation for a book, please contact firstname.lastname@example.org. I also welcome suggestions on potential interviewees you know or would like to read about. Thanks!"
Gengagement: A Multigenerational Approach to Engagement and Retention in Law Practice Magazine.
View videos on Phyllis' books
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To help you navigate through the challenges presented by today’s multi-generational business environment, we have created a continuing series of short, informative videos. Click on the “Videos” tab on the left-hand menu bar to access a list of topics and related links.
If our videos spark thoughts or questions that you would like to discuss, please email email@example.com or call 212-593-1549.
More than ever, different generations in the workplace have different expectations, world views – and needs, often adding to costly inefficiencies, frustrations, misunderstandings and miscommunications with clients as well as internally.. We work with professional services firms to achieve harmonious team and client relationships, resulting in significantly increased service productivity as well as new business generation and client retention.
More than merely creating awareness of generational attributes, we work hands-on with firms to solve the multi-generational workplace challenges to talent- and client- development within work teams – where change actually happens.