Practice Development Counsel

Phyllis weiss haserot
Phyllis weiss haserot

President & Founder

212 593-1549

Are you a “best place to work” organization aspiring to soar even higher? Are you grappling with unprecedented multi-generational challenges?

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Latest News and Events


Join our mailing list to receive our Newsletter and a FREE copy of our "Professionalism Through Generational Lenses" survey summary report.

Check out my monthly columns for Thomson Reuters Institute on current and forward-looking challenges and solutions for our multigenerational work environments. 

Actions employers can take now to anticipate the emerging workforce generational mix

Learning From Cross-Generational Conversations With Phyllis Haserot - Tracy Gold Show

A new paradigm for on-boarding in a return-to-office phase

Five Generations... One Corporate Roof!

How to Start Building a Workplace Legacyon theLeadercast Blog

Phyllis’ new book: Embrace GENgagement: How to Transform Generational Challenges into Opportunities

Podcast interviews

Phyllis’ interview on The Modern Manager podcast with host Mamie Kanfer Stewart. | The Benefits of Cross-Generational Dialogue at Work. The episode can be found at: and is also on iTunes, Stitcher, iHeart Radio, and Spotify.

Bringing the Spirit of GENgagement to Career and Firm Sustainability

Phyllis was asked to contribute an article to the Leadercast Blog. Find it here:

How to Start Building a Workplace Legacy

Organize a Cross-Generational Conversation Day at Work


Phyllis Weiss Haserot’s interview for “You Can’t Google It”

Join our "Cross Generational Conversation" LinkedIn group.  Add your voice.


Learning From Cross-Generational Conversations With Phyllis Haserot - Tracy Gold Show

The book you’ve been waiting for is out!!

Grab your copy of “You Can’t Google it! on Amazon, Barnes & Noble and all your favorite bookstores everywhere off- and online.

You can google the book, but you can’t acquire the essential skills and traits it illustrates through generational lenses by searching the internet. Learn how through cross-generational conversation.

Does the success of your business depend on:

Practice Development Counsel turns organizations of professionals and knowledge workers into high performing “rainmaking machines” and engaging workplaces for multiple generations of employees.

We’d like to help you stay a frontrunner too!

Our Signature Program for organizations that truly aspire to be “Best Places to Work”

5 Things to Know About Each Generation that Will Change How You Interact, Persuade, Recruit, Retain and Sell

Please view the brief video below to get more of our perspective and approach to solutions.


To help you navigate through the challenges presented by today’s multi-generational business environment, we have created a continuing series of short, informative videos. Click on the “Videos” tab on the left-hand menu bar to access a list of topics and related links.

If our videos spark thoughts or questions that you would like to discuss, please email or call 212-593-1549.

Solutions to Multi-Generational Challenges

More than ever, different generations in the workplace have different expectations, world views – and needs, often adding to costly inefficiencies, frustrations, misunderstandings and miscommunications with clients as well as internally.. We work with professional services firms to achieve harmonious team and client relationships, resulting in significantly increased service productivity as well as new business generation and client retention.

More than merely creating awareness of generational attributes, we work hands-on with firms to solve the multi-generational workplace challenges to talent- and client- development within work teams – where change actually happens.

more about Solutions to Multi-Generational ChallengesPractice Development Counsel brings a potent combination of extensive marketing, mediation and organizational effectiveness expertise to bear on each significant and sensitive situation.


Strategic Business Development

Keeping your firm’s business pipeline full of desirable clients is nearly a full time job. Many professionals find it daunting and distasteful or don’t know how... more about Strategic Business Development

Organizational Effectiveness

Think of organizations as complex machines, with each person, process and service functioning as a moving part. If the parts don’t fit well, the machine... more about Organizational Effectiveness

Influence, Relationship & Human Performance Skills

Professional services firms need and demand a lot from their people: long hours, strategic thinking, and extraordinary interpersonal skills. It’s all... more about Influence, Relationship & Human Performance Skills