Phyllis weiss haserot
Phyllis weiss haserot

President & Founder

212 593-1549

Are you a “best place to work” organization aspiring to soar even higher? Are you grappling with unprecedented multi-generational challenges?

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Podcast interviews:

Multi-Generational Workplace Success
On Bruce Hurwitz Presents

Finding Your Cross-Generational Voice
On Smashing the Plateau podcast

View this month's E-Tip

The Conversation Skill Unites The #Multigenerational Workplace

How to Succeed at #CrossGenerationalConversation a Other Intergroup Dialogues

New Articles

My recent Next Avenue article: Why Being Distracted at Work Is a Good Thing    

My latest Forbes article: Older Workers Are More Easily Distracted---And That's A Good Thing

The Cost of Ignoring Older Workers

7 Multi-Generational Trends to Watch in the Legal Profession

Organize a Cross-Generational Conversation Day at Work

Why Different Generations of Clients Need Different Solutions

New Video

Strategies for Mastering Intergenerational Challenges in Academia & Beyond

Workshop for Cornell University’s Graduate and Professional Women

Join our "Cross Generational Conversation" LinkedIn group.  Add your voice.

Show Your Boss Your "Authentic Age" At Work

Gengagement: A Multigenerational Approach to Engagement and Retention in Law Practice Magazine.

View an interview with Phyllis on Coach World TV

View videos on Phyllis' books

The Rainmaking Machine

New 2017 edition.  Lower price.


For 20% Discount, Enter Offer Code: 649117P16769 at the bottom of the Checkout screen

The Marketer's Handbook of Tips & Checklists


Get Prepared for Gen Z and an AI World
The book you’ve been waiting for is out!!

Grab your copy of “You Can’t Google it! on Amazon, Barnes & Noble and all your favorite bookstores everywhere off- and online.

You can google the book, but you can’t acquire the essential skills and traits it illustrates through generational lenses by searching the internet. Learn how through cross-generational conversation.

Does the success of your business depend on:

Practice Development Counsel turns organizations of professionals and knowledge workers into high performing “rainmaking machines” and engaging workplaces for multiple generations of employees.

We’d like to help you stay a frontrunner too!

Our Signature Program for organizations that truly aspire to be “Best Places to Work”

5 Things to Know About Each Generation that Will Change How You Interact, Persuade, Recruit, Retain and Sell

Please view the brief video below to get more of our perspective and approach to solutions.


To help you navigate through the challenges presented by today’s multi-generational business environment, we have created a continuing series of short, informative videos. Click on the “Videos” tab on the left-hand menu bar to access a list of topics and related links.

If our videos spark thoughts or questions that you would like to discuss, please email or call 212-593-1549.

Solutions to Multi-Generational Challenges

More than ever, different generations in the workplace have different expectations, world views – and needs, often adding to costly inefficiencies, frustrations, misunderstandings and miscommunications with clients as well as internally.. We work with professional services firms to achieve harmonious team and client relationships, resulting in significantly increased service productivity as well as new business generation and client retention.

More than merely creating awareness of generational attributes, we work hands-on with firms to solve the multi-generational workplace challenges to talent- and client- development within work teams – where change actually happens.

more about Solutions to Multi-Generational ChallengesPractice Development Counsel brings a potent combination of extensive marketing, mediation and organizational effectiveness expertise to bear on each significant and sensitive situation.


Strategic Business Development

Keeping your firm’s business pipeline full of desirable clients is nearly a full time job. Many professionals find it daunting and distasteful or don’t know how... more about Strategic Business Development

Organizational Effectiveness

Think of organizations as complex machines, with each person, process and service functioning as a moving part. If the parts don’t fit well, the machine... more about Organizational Effectiveness

Influence, Relationship & Human Performance Skills

Professional services firms need and demand a lot from their people: long hours, strategic thinking, and extraordinary interpersonal skills. It’s all... more about Influence, Relationship & Human Performance Skills