Blueprint for Achieving Top-Tier Professionalism: A Generational Perspective – webcast for CPE Link – January 27, 2011
Capitalizing on the Multi-Generational Advantage for Business Development and Client Retention – webcast for Ark Group – February 2011
The New And Growing Workplace Age Diversity And Discrimination Challenges – webcast on the West LegalEdCenter - March 31
Achieve Sustainable Business Development: A Multi-Generational Approach to Client Attraction and Retention - webcast for Ark Group – April 14
Engaging the New Generation - conference on Corporate Philanthropy and Social Responsibility (JK Group) in Princeton on April 28
Blueprint to Achieve Top-Tier Professionalism: Collapsing the Gaps in Multi-Generational Perspectives - webcast for CPE Link - May 24
Future Outlook on Women’s Leadership and the Impact of
Intergenerational Issues on Gender-Diversity - Women Legal 2011 Conference - New York on June 8
2010
Getting Your Multi-Generational Work Teams to Shine - 7 Secrets of Collaborative Dialogue webcast on Bright Talk – February 9 and available on demand
Multi-Generational Strategies for Retention - Organizational Development Network-Long Island Annual Conference - April 8
Branding, Marketing, Licensing and Protecting Your IP in the Physical and Virtual Worlds – moderator on West LegalEdCenter webcast – June 8
*Collapse the Gaps* - STRIDES business and professional women hosted by Lowenstein Sandler LLP in Roseland, NJ – July 15
Generational Issues in the Workplace – Kansas Society of CPAs Young Professionals Conference – Overland Park, KS - July 29
Collapse the Gaps: Savvy Solutions to Workplace Inter-Generational Challenges - Cornell Bay Area Alumni – Palo Alto, CA – August 6
Get Real: How the Younger Generations Will (or Will Not) Change the Look and Feel of the Legal Workplace – American Bar Association Annual Meeting in San Francisco – August 7
The New Solution: 3rd Wave Mentoring – Legal Marketing Association/New York Metro Small Firm Group – September 23, 2010
Collapse the Gaps: Savvy Solutions to Workplace Inter-Generational Challenges –Fidelity Trust International and Dara Lamb sponsors – October 26, 2010
Inter-generational Challenges and Solutions for Recruitment and Retention – Cornell University and Higher Education Recruitment Consortium – November 8, 2010
Interview Communications with a Cross-Generational Perspective – Cornell University Career Services – November 8, 2010
Blueprint for Achieving Top-Tier Professionalism - webcast for the West LegalEdCenter – November 17, 2010 and On Demand
2009
Multi-Generational Challenges in the Workplace – for Gotham Diversity Group, New York (Friars Club) – January 27
Coaching Skills and Success Stories – for Legal Marketing Association/New York Metro Small Firm Group – April 28
Career Perspectives for Generation Y and dealing with corporate culture for – Baruch College of CUNY – March 17, 2009
Retention and Development: Generational Considerations – for Women’s Leadership Empowerment Forum sponsored by RR Donnelly and hosted by Skadden Arps – March 19
Social Networking and the Generations – for the Association of the Bar of the City of New York at the Bar Association Building – March 24
Using appreciative inquiry techniques with multi-generational work teams – for Appreciative Inquiry Group of New York – April 28, 2009
Bridging the Multi-Generational Divides in the Workplace – for marketers of various professional services and vendors to that market Birmingham, AL — May 13 Nashville, TN — May 14 Atlanta, GA — May 15
Return on Investment – for Legal Marketing Association/New York Metro Small Firm Group – May 28
Generational Challenges in the Current Economy and Beyond – for the HR Alliance in New York – July 15
Working and Communicating with Clients of a Different Generation – West LegalEdCenter webcast – July 30
From Multi-Generational to Inter-Generational – for Cornell University Alumni Affairs officers directors and staff – August 5
Generational Wisdom for Marketers – for Legal Marketing Association/New York Small Firm Group – September 22
Inter-Generational Challenges in the Legal Profession – for Professional Legal Management Week sponsored by six professional organizations – webcast October 6
Inter-Generational Relations Management Issues – for Managing Partners Forum conference in Atlanta – October 22, 2009
Career Challenges and Alternative Opportunities – for Cornell Law School – November 18
How to Implement New Wave Mentoring – West LegalEdCenter webcast – December 16
2008
Bridging the Multi-Generational Divides topic – for law firm marketers and vendors in the Washington, DC metro area at Reagan Conference Center (approx.75 attendees)– February 14
Professionalism and the Generational Divides – for legal and management professionals – webcast in New York, distributed internationally from a company in Minneapolis – February 28
Cross-Generational Conversation Forum – for managers in various functions in mostly professional and service businesses in New York hosted at a large law firm; 5th in a series (group size limited to 15) – March 11
Panel on What it’s like to work in law firms and the legal professionfor students and alumni of Baruch College (approx. 50 attendees) – March
Succession Planning: Assuring the Next Generation Fills the Boomer’s Big Shoes – for legal and management professionals, a webcast presented in New York and distributed internationally – April 9th
Generational Wisdom – for the management team of Bank of New York Mellon Wealth Management and Compliance (approx. 40) – in Boston – May 5
Effective Use of Coaching Skills When It’s Not in Your Job Description – for legal and management professionals – webcast presented in New York and distributed internationally – July 28
Workforce in Transition – at a conference on the aging workforce, retention and recruitment – very diverse audience from the northeast U.S.(50+ at my session) – September 18
What’s Age Got to Do with It? 8 sessions for human resources, recruiting and related managers in major companies from senior to junior level in 8 cities around the northeast US (Princeton and Parsippany NJ, New London, Hartford area and Norwalk CT, Boston, Providence, New York (approx. 200 attendees)– October 2, 3, 21- 23, 28, 29, 30
Building a Practice Around a Passion – for legal professional and managers, webcast from New York distributed internationally – November 5
Women’s Initiatives and the Generations – President’s Council of Cornell Women, a high level group of Cornell University alumnae in the New York Metro region at a private room in a restaurant (35 attendees)– November 18
Multi-Generational Challenges in the Workplace – for Gotham Women’s Group in New York at the Friars Club (30 attendees)– November 20
Succession Planning for Economic Sustainability – for professionals, webcast from New York distributed internationally – December 9
Phyllis led a webcast for West Legal Ed Center on "Succession Planning: Assuring the Next Generation Fills the Boomers' Big Shoes" – April 9, Click here
Phyllis presented anInter-Generational Relations program for the Capital District Chapter of the Legal Marketing Association in Washington D.C. – February 2008.
Phyllis led a webcast on "Professionalism and the Generational Divides" – February 28, 2008 (Available at the West Legal Ed Center)
Earlier
Phyllis presented at the first Worldwide Lawyer Mastery Telesummit on March 26th and 28th, 2007 a program on "Generational Wisdom: Strategies to Bridge the Age Diversity Gaps."
Phyllis spoke on "Mind the Gap: Practical Approaches to Bridging Generational Differences" at the NALP & ALI-ABA Professional Development Institute 2006 on December 8, 2006 in Washington.
Inter-Generational Relations in the Workplace: "Strategies for Bridging the Multi-Generationals Divides" was the theme of a webinar Phyllis presented for the Association for Accounting Marketing (AAM) on October 26, 2006
For the Legal Marketing Association (LMA) chapters in Chicago (June 21.2006) and Indianapolis (June 22, 2006) Phyllis spoke on "Resolving Inter-Generational Issues to Achieve Effective Marketing and Marketing Teams"
Gotham City Networking and Robert Half International sponsored Phyllis' first Inter-Generational Relations in the Workplace Forum on January 12, 2006
Phyllis spoke at the New Mexico Bar Association on Inter-Generational Relations in the Workplace, December 15, 2005
For the New Mexico Women's Forum Phyllis conducted a program on Transitioning Planning for Your Next Phase Career/Life on December 15, 2005
Association for Accounting Marketing (AAM) — How to Build Consensus: Using Conflict Resolution Skills in Marketing; Effective Coaching Skills; Influencing Without Power
Interface Seminars: Achieving a Winning Workplace Culture; Becoming the Employer of Choice
Defense Research Institute/Young Lawyers: Rainmaking and Personal Styles
Legal Marketing Association (LMA)/Metropolitan New York chapter — Effective Coaching Skills; Collaborative Culturesm™: Creating the Ultimate Partnership Between Inside and Outside Counsel; A Broader Look at Competition; Integrating and Marketing Lateral Partners/Groups
For 4 LMA chapters, workshops: End-Running the Resistance Lawyers Have to Getting Client Feedback
LMA National Conferences — Trends Affecting Law Marketing; You Get What You Reward: Compensation for Marketing
American Corporate Counsel Association (ACCA)/Northeast chapter — Marketing for the In-House Practitioner
Northeast Real Estate Life Counsel: Forging Collaborative Inside/Outside Teams
American Corporate Counsel Association (ACCA)/New York — Using Collaborative Culturesm™ to Contain Costs
National Association for Law Placement (NALP) Annual Conferences: Managing Work Expectations; Comprehensive Marketing Strategy/Building Coalitions; Marketing for law firms, schools and students
American Bar Association Annual Meeting: on Client Relationship Management
American Bar Association Conference on Professional Responsibility — Ancillary Business Activities
American Bar Association, Litigation Section: on Critical Issues Management
American Law Institute — ABA/ALA: Training in Client Development and Client Relations
Video for American Law Institute — ABA: Total Quality Management in the Law Office
New Jersey State Bar Association Annual Convention: Marketing for Law Firms; NJ Institute for Continuing Legal Education: Marketing
Louisiana State Bar Association Annual Conference: Marketing Ethics and Service Quality
Philadelphia Bar Association: on Marketing Ethics
New York County Lawyers Association — Marketing Online; Marketing Your Practice
Association of the Bar of the City of New York — Several marketing/client relations programs
New York Women's Bar Association: Rainmaking
Global Forum/Lex Mundi: on Multi-Disciplinary Practices and Ancillary Business Activities
Association of Legal Administrators National Conference: on Service Quality
Association of Legal Administrators Regional Conference: on Target Marketing and Market Research
Association of Legal Administrators/NY: Marketing Law Practices
American Marketing Association/NY: Build or Buy? — Adding and Positioning Expertise
Foundation for Accounting Education: Marketing/Public Relations
NY/International Association of Business Communicators (IABC) workshops: on marketing of professional services; job search and career development; Getting the Most Out of the Client/Consultant Relationship
Litigators Club — Strategies that Work!; Marketing Your Practice and Firm
Professional/Business Women's Groups: Series on "Defining Success on Your Own Terms"; Work/Life Balance
Numerous Online Seminars on Marketing, Building a Practice, Retention
AIC Conference: Reengineering the Law Firm — Marketing Online
Women Business Owners Assn.: How to Command What You Are Worth; Marketing for Professionals
Central Women's Focus: Work/Life Balance and Defining Success on Your Own Terms
Third and Fourth Regional Conferences of American Medical Women's Association: on Private Practice
Women's International Business Council (Barnard) on "Perceptions, Priorities, and Work/Life Excellence"
Women in Radiology: The Physician as Entrepreneur: Starting and Thriving in Private Practice
President's Council of Cornell Women — Making Choices: Work/Life Balance
Cornell Law School: on marketing for young lawyers
Cornell Club: Business Development Skills for Professionals — several workshops