- Give thoughtful, frequent feedback on performance.
- Listen and assure effective, two-way communication.
- Create a sense of “community,” ease of personal relationships in the firm, opportunities for socializing.
- Provide continual opportunities to learn. Encourage time spent in training.
- Give challenging assignments, and don't micro-manage. Take their efforts seriously, and give prompt feedback.
- Don't require “face time.” Let them juggle and do their work in their own way – as long as it is done well and promptly.
- Show interest in and respect for their life objectives and work/life balance needs. Support their quality of life initiatives.
- Minimize wasted energy on office politics.
- Support their efforts to network and generate business.
- Give financial and non-financial recognition based on merit – of results and genuine effort.
© Phyllis Weiss Haserot, 2007.